FAQ
Do you clean drapes?
Yes! We specialize in cleaning all types of draperies, including:
- Sheers, Lined, Unlined, up to Stage Drapes
- Valances (Flat, Pleated, Box Pleats, Balloon, Swag, and more)
- Customized Drapes like Valances (Flat, Box Pleats to Swag) & Full-length custom like Romans and Balloons
- Materials We Clean: Silk, Linen, Satin, Velvet, Moiré, Microfiber, Rubber Back, Room Darkening, Thermal-lined, and more.
- Size: We clean drapes of all lengths up to 25 feet long.
Do you clean blinds?
Yes! We provide professional cleaning for all types of blinds, including:
- Venetian Blinds (Metal, Faux Wood, and Plastic)
- Roller Shades (Light filtering and Blackout)
- Silhouettes, Zebra, Cellular, Vignettes, Pirouettes
- Vertical Blinds & Luminettes
- Dual Blinds (2 blinds on 1 Headrail)
- Motorized Blinds
What types of area rugs do you clean?
We clean a variety of rugs, including:
- Synthetic, Wool, Persian, Indian, Chinese, Reversible, Shag
- Silk, Needlepoint, Jute, Sisal
- Special Services: Enzyme treatments for pet stains, and rug repairs (serging, fringe replacement – machine or handmade).
How do you determine pricing?
Pricing depends on several factors, and there is no one-size-fits-all cost.
For example, pricing varies based on drapery type—simple sheer drapes, thermal-lined drapes, silk drapes, or staged drapes all have different pricing due to material type, handling requirements, and the complexity of the cleaning process. Similarly, intricate blinds or delicate fabrics may require specialized care.
Here’s what affects the pricing:
- Draperies: Style, material type, size, and stain level.
- Blinds: Type and size.
- Rugs: Material and size.
- Upholstery: Type of item (couch, seat, etc.), material (leather, silk, suede, etc.), and condition (e.g., stains, pet accidents, grease, or wine spills).
For an exact estimate, Request a Quote.
What other items do you clean?
We clean various types of drapes, blinds, rugs and carpets as well as the following items:
- Upholstery & Outdoor Patio Cushions
- Household Items: Cushions, sofa & dining chair covers, bedsheets, blankets, duvets, and more.
- Outdoor & Event Items: Banners, tents for events, stage draperies.
What is your turnaround time?
- Full Service (Pickup & Delivery): Approximately 1 week.
- Drop-off at Our Plant: Ready in 3-4 days.
- For time sensitive orders, please call the office at 416-264-2535
Do you offer pickup and delivery?
Yes! We offer pickup and delivery services in Toronto and surrounding areas, including Downtown, East York, North York, Thornhill, Richmond Hill, Markham, Scarborough, Ajax, Pickering, Etobicoke, Mississauga, Oakville, and Brampton. For larger jobs, we also cover extended regions such as Whitby, Oshawa, Stouffville, Aurora, Newmarket, King City, and Milton. Call us at 416-264-2535 or Request a Quote for details.
How often should I get my items cleaned?
For optimal cleanliness and longevity, we recommend the following cleaning frequency:
- Draperies & Blinds: Every 2-3 years, or annually if exposed to high-traffic areas, or construction zones. Factors like pets, air quality, and environmental conditions can also influence cleaning frequency. If your home is near a high-traffic area or construction zone, where dust and dirt accumulate more rapidly, yearly cleaning is advisable.
- Area Rugs: Once a year.
- Carpet & Upholstery Cleaning: Once a year.
Do you guarantee your cleaning?
Yes, we are committed to delivering the best possible results with our extensive experience of over 50 years in cleaning drapes and blinds. Our track record speaks for itself, with a consistent 4.9/5 rating on Google and 9.9/10 on HomeStars, reflecting our dedication to quality service and customer satisfaction. You will surely notice a visible difference in your items after our professional cleaning.
- Pre-Inspection Process: We carefully assess each item before cleaning. If we identify any risks of fraying, tearing, or fabric weakness due to pre-existing conditions such as sun damage, we will inform you before proceeding.
- Material Limitations: While we take every precaution, certain materials may be prone to shrinkage or deterioration due to prolonged sun exposure or aging. Our team will provide guidance on the best approach to maintain the integrity of your drapes and
blinds.
Do you provide repairs?
Yes! We do offer repairing services for blinds, rugs, and draperies:
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Do you provide takedown and rehanging services?
- Height Accommodation: We accommodate heights up to 25 feet based on site accessibility. Our technicians are trained to work at greater heights, but anything beyond 25 feet will depend on an on-site assessment. We also offer a complimentary site assessment within our coverage area.
- Certifications: Our technicians are Working at Heights (WAH) and Aerial Platform certified by the Ministry of Labour, Immigration, Training and Skills Development – Chief Prevention Officer (CPO).
Can you remove all stains?
Yes, we do our best to remove all types of stains, but we cannot guarantee complete removal. However, with over 50 years of experience and consistently high customer ratings, we take pride in delivering optimal results and ensuring customer satisfaction. Our highly skilled technicians, equipped with deep industry knowledge, specialize in treating tough stains while prioritizing the safety and integrity of your drapes, rugs, or blinds. We use advanced techniques to achieve the best possible outcome without compromising the quality of your items.
Do you sell blinds?
Our customers are at the center of everything we do. While our primary focus is cleaning services, we also offer high-quality blinds at competitive prices to meet your needs.
Here are some of the blinds we offer:
- Roller Shades
- Verticals
- Duettes & Cellular Blinds
- Sheer Blinds (Silhouettes, Luminettes, etc.)
…and many more! Contact us on 416-264-2535 to explore all available options.
What areas do you service?
We primarily service the Toronto region, covering:
- East: East York, Downtown Toronto, Scarborough, Ajax, Pickering
- North: North York, Thornhill, Richmond Hill, Markham, Vaughan
- West: Etobicoke, Mississauga, Oakville, Brampton
- Outer Regions (for large orders): Whitby, Oshawa, Stouffville, Aurora, Newmarket, King City, Milton
Do you offer environmentally friendly cleaning?
Absolutely! We care about the environment just as much as you do. Our detergents, solvents, and cleaning agents are eco-friendly, ensuring a safe and effective cleaning process. The industry is heavily regulated, and we strictly adhere to all Federal and Provincial guidelines. We’ve also eliminated phosphates from our products, and even our packaging materials are biodegradable.
So, after our cleaning, your drapes, blinds, rugs, upholstery and household items remain safe; not just for you, but also for your little ones and furry friends. No need to worry – just fresh, clean, and eco-friendly results!
Do you offer flame retardant treatment?
Yes, we provide flame retardant application for commercial draperies after cleaning. We conduct the NFPA 705 (National Fire Protection Association) test, which evaluates the flame resistance of textiles. This ensures compliance with fire safety regulations, and we issue a certification upon successful treatment.
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